Having identified the “owner” of the number, our next challenge was cutting through the bureaucratic red tape to find the authorized person responsible for managing the specific toll-free number pool that included 1-800-347-4187 (1-800-Dish-1-Up). This was no easy feat, as very few individuals within the company grasped the nature of our quest or displayed genuine interest. However, through adept storytelling and perseverance, we managed to navigate the obstacles and finally reached the person who held the authority. After an extensive two-week charm offensive, he eventually relented, and we secured the number without any charges. In some instances, we may need to employ more than charm to achieve success.